COVID-19 Update


I hope this message from me finds you and your loved ones well. 

In these times of uncertainty, thank you for your patience and support, as we place the health and wellbeing of our people and audiences at the centre of all that we do. As our studios are now mostly quiet as we do our part for the health effort, we are working hard to consider new and surprising ways to surprise and delight you. After all, ballet is a gift and it’s our job to unwrap its many layers.

Following the advice of our Governments, collaborators and venues, we have had to make some changes to our 2020 season. Whilst these are disappointing in many ways, we are filled with hope as we consider that we are doing our part to keep our community safe during this sensitive time. I gave our team the impossible task of ensuring that every moment of creative energy that went into the design of our QB20 Season was to be brought to life at some point, on some stage. Not a breath of rehearsal, composition, choreography or passion was to be lost. I’m thrilled that we have managed to do just that and I would like to thank the inexhaustible QB team and our collaborators for their belief and tenacity.  

The information below will outline the inevitable changes to our Season but also highlighted, are our rescheduled productions so that QB20 still has potential to delight you when we are through the challenges of COVID-19.  

QB20 will triumph and we will get through this, together.  

Sending love and well wishes to you and yours 

Li Cunxin AO
Artistic Director  

Our Donor Promise

As we navigate unchartered waters, we have made a pledge to our dancers and our arts workers. That we will do our utmost to ensure their employment with us is secure for as long as possible. Whilst we aren’t performing, we are doing our best to balance loss of income from ticket sales. We understand that disappointment due to changed or postponed performances is inevitable, however we would be grateful if you could consider a donation to Queensland Ballet in lieu of your refund. Our promise to you is that your donation will be directed towards our dancers, our creatives, our technicians and our arts workers. Donations over $2 are fully tax deductible. Thank you for supporting and protecting our art form, that connects our world with beauty, hope and inspiration.

#Summary of changed performances

Production 

Planned Dates 

Details 

New dates 

60th Anniversary Gala 

20-28 March, 2020 

Rescheduled to late 2020 

8-11 October, 2020 

Swan Lake Melbourne Tour 

17-18 April, 2020 

Postponed to 2021 

New dates to be advised 

Dracula 

8 – 23 May, 2020 

Postponed to 2021 

New dates to be advised 

Tutus on Tour 

12 June – 21 July, 2020 

Postponed  

New dates to be advised 

The Sleeping Beauty 

25 Sept – 10 Oct, 2020 

Season condensed 

25 Sept – 3 Oct, 2020 


At this stage, we are very much hoping that the remainder of our 2020 season can continue as planned. Bespoke, Peter and the Wolf, Synergy, Queensland Ballet Academy Gala, The Nutcracker, Queensland Ballet Academy 60th Anniversary Performance are planned to proceed as per schedule. As our public health situation develops, we will continue to keep you updated.

#60th Anniversary Gala – Rescheduled to Late 2020

We are pleased to announce that our 60th Anniversary Gala has been rescheduled for 8-11 October at Lyric Theatre, QPAC. We are planning on scheduling special guests to dance alongside our wonderful Company dancers. We'll keep you posted closer to the date on this exciting information. 

Although there are fewer performances that originally scheduled for the Playhouse, moving the show to the Lyric Theatre has added approximately an extra 25% capacity for the season and seating in the stalls will be prioritised. 

NEW PERFORMANCE DATES
8 October 2020, 7.30pm
9 October 2020, 7.30pm
10 October 2020, 1.30pm & 7.30pm
11 October 2020, 1.30pm 

ACTIONS FOR YOU TO TAKE
You may:
Transfer your ticket(s) to a new date. No action to take right now. Please note that exchanges will not be available until the QTIX call centre reopens in the future. We will advise when it reopens.
Request a full refund if the new dates are unsuitable. Please email refunds@qtix.com.au to request a refund. We appreciate your patience with this, as a significant volume of refunds are being processed.
If you do this, you may wish to consider donating the ticket value to Queensland Ballet, which we will treat in line with our Donor Promise. 

Donate now

#The Sleeping Beauty – Season Dates Changed

To accommodate the rescheduling of our 60th Anniversary Gala, the season dates for The Sleeping Beauty have changed to 25 September – 3 October.

Performances on 7 - 10 October of The Sleeping Beauty have been cancelled and we kindly request that you exchange your tickets into an alternative date within the season. Please be assured that there are excellent seats still available in the earlier performance dates. If a comparable seat is not available, we will upgrade you at no extra charge. 

PERFORMANCE DATES
25 September 2020, 7.30pm
26 September 2020, 1.30pm & 7.30pm
29 September 2020, 7.30pm
30 September 2020, 6.30pm
1 October 2020, 1.30pm & 7.30pm
2 October 2020, 7.30pm
3 October 2020, 1.30pm & 7.30pm 

ACTIONS FOR YOU TO TAKE 

If you hold tickets for performances from 25 Sept – 3 October, no action is required. We look forward to seeing you at the Lyric Theatre.

If you hold tickets for performances from 7 - 10 October: 

You may: 

• Transfer your ticket(s) to a new date. No action to take right now. Please note that exchanges will not be available until the QTIX call centre reopens in the future. We will advise when it reopens.
• Request a full refund if the new dates are unsuitable. Please email refunds@qtix.com.au to request a refund. We appreciate your patience with this, as a significant volume of refunds are being processed. If you do this, you may wish to consider donating the ticket value to Queensland Ballet, which we will treat in line with our Donor Promise. 

School and Community Matinee Please be advised this performance has been cancelled. If your school had booked tickets to this performance, our Education Team will contact you directly to discuss your options. 

Donate now

#Dracula - Postponed to 2021

We are sorry to advise that our upcoming season of Dracula (8-23 May) has been postponed to 2021. New dates are being considered at the moment as we plan our Season 2021 and we’ll let you know at our earliest opportunity. 

ACTIONS FOR YOU TO TAKE 

You may:
Transfer the value of your ticket(s) to a credit on your account, held for 2021. Please email dracula2021@queenslandballet.com.au to request this.
Request a full refund. Please email refunds@qtix.com.au to request a refund. 

School and Community Matinee Please be advised this performance has been cancelled. If your school had booked tickets to this performance, our Education Team will contact you directly to discuss your options.

We appreciate your patience with this, as a significant volume of refunds are being processed.


If you do this, you may wish to consider donating the ticket value to Queensland Ballet, which we will treat in line with our Donor Promise.

Donate now

#Swan Lake Melbourne Tour- Postponed to 2021

We are sorry to advise that our upcoming Melbourne tour of Swan Lake (17 – 18 April) has been postponed to 2021.  

We would love to visit Melbourne and are investigating opportunities to tour again in the future.

PERFORMANCE DATES
New dates are being considered at the moment as we plan our Season 2021. 

ACTIONS FOR YOU TO TAKE
All refunds have been issued by Arts Centre Melbourne.

Refunds were processed automatically. Please allow plenty of time for this to show on your credit card statement. For tickets purchased using cash, EFTPOS or a credit card that has now expired, the team at Arts Centre Melbourne will have contacted you directly to discuss the refund process. 

Donate now

#Tutus on Tour - Regional Queensland Tour - Postponed

We are sorry to advise that our upcoming regional tour of Tutus on Tour (12 June – 21 July) has been postponed. A new opportunity to bring Tutus on Tour to you is under consideration and we’ll let you know at our earliest opportunity.  

PERFORMANCE DATES
New dates are being considered at the moment as we plan our Season 2021. 

ACTIONS FOR YOU TO TAKE
The Ticket Refund process varies depending on the venue you purchased from.  

Please contact the venue directly for information about tickets already purchased 

Donate now

#Dance classes

All casual classes and courses will be cancelled from Friday 20 March inclusive, until further notice. We will actively be revising this decision as advice and information from the Health and Government authorities unfolds.

For participants who have enrolled in a course The remaining classes left in your course will be credited back to your Mind Body account for you to use when classes are running again. 

For participants who have booked classes in advance All pre-booked classes have already been credited back to relevant Mind Body accounts.

How to stay involved with QB Dance classes during this period We want to continue to provide our community with access to our dance classes, so we are actively exploring options to deliver classes via an online platform.

FREQUENTLY ASKED QUESTIONS

Which classes have been cancelled? All public dance classes and courses have been cancelled until further notice.

I have enrolled in a course that has been cancelled. What happens now? Your Mind Body account will be credited with the remaining classes left in your course, for you to use when classes are running again.

I have paid to attend a class that has been cancelled. Will I be refunded? Your Mind Body account has now been credited for any pre-booked classes.

What if my class pass is due to expire in the next few months? We are more than happy to look at extending your class pass. We will have more information on this shortly.

Am I allowed inside Queensland Ballet’s buildings? To minimise risk where possible, we request that you do not enter Queensland Ballet's buildings unless absolutely necessary. If you are required to be on premises for any reason, all visitors are expected to sanitise their hands before entering.

We respectfully request you do not enter our buildings if you:

  • Feel unwell or are suffering from any cold and flu symptoms
  • Have returned from travelling overseas in the past 14 days
  • Are waiting through a period of self-isolation
  • Are awaiting results from COVID-19 testing
  • Have been in direct contact with someone who has tested positive to COVID-19 

Please check your inbox for further updates. Alternatively, we will be regularly updating this page and social platforms with new information and developments.

#How to Stay in Touch in 2020

Please stay connected with Queensland Ballet by signing up to our fortnightly email At the Barre and following us on Facebook, Instagram and YouTube. We will be sharing content in the upcoming months to reassure you that the ‘show will go on’ here at Queensland Ballet.

Every effort has been made to contact all affected ticket holders, however if you have purchased tickets on behalf of someone else or a group, we kindly ask that you pass on the above information.

On behalf of all organisations disrupted by COVID-19 we ask for your understanding and patience. Our thoughts and prayers are with all those who have been affected. 

If there is any way we can help during this time, please call us on (07) 3013 6666 or email mail@queenslandballet.com.au.